Privacy Policy
At VELA SCULPTURE, we are committed to protecting the privacy and security of our clients. This Privacy Policy describes how we collect, use, and share your personal information when you visit or make a purchase from our website for our bespoke, custom-sized sculptures.
1. Information We Collect
When you visit VELA SCULPTURE, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:
- Personal Identifiers: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
- Project Details: Because we specialize in custom-sized marble, bronze, stainless steel, and fiberglass sculptures, we may collect specific architectural requirements or design preferences shared during the consultation process.
2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including arranging for shipping and providing you with invoices and/or order confirmations). Additionally, we use this information to:
- Communicate with you regarding the customization and production progress of your sculpture;
- Screen our orders for potential risk or fraud;
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our exclusive gallery updates and new collections.
3. Sharing Your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. We also use Google Analytics to help us understand how our customers use the Site.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Behavioral Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. This includes professional outreach to landscape architects and interior designers within our Trade Program.
5. Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, for our United States clients, we comply with relevant state privacy laws (including CCPA) regarding the collection and sale of personal data.
6. Data Retention
When you place an order for a custom sculpture through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. This is essential for providing long-term structural warranties and maintenance advice for your artworks.
7. Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at support@velasculpture.com.