Payment Methods
At VELA SCULPTURE, we prioritize the security of your transactions. Our payment process is designed to be seamless, encrypted, and professional.
Payment Channels
To provide a flexible experience, we offer a variety of globally recognized payment methods. When you proceed to checkout, you will be redirected to a secure third-party encrypted page to complete your transaction. Your sensitive financial data is managed entirely by these specialized providers to ensure maximum security.
Bespoke Order Coupons
If you have received a promotional or trade-specific code, please apply it at the Checkout stage. Enter the code in the designated field and click Apply to see your total reflect the adjustment. Please ensure this is done before finalizing the transaction, as discounts cannot be applied retroactively to confirmed orders.
Paying with PayPal
PayPal allows you to send payments quickly and securely using your credit card, debit card, or bank account balance.
- Traceable Transactions: You can monitor the status of your payment through your personal PayPal account.
- Data Privacy: VELA SCULPTURE does not receive or store your credit card or bank details. All information is encrypted through PayPal's secure servers.
Credit & Debit Cards
We utilize industry-standard SSL (Secure Sockets Layer) protection technology to ensure your information is collected safely. We accept the following major providers:
Visa, Mastercard, American Express, Union Pay, Shop Pay, Apple Pay, and Google Pay.
Note: Please remain on the payment page until the "Thank You" confirmation is displayed to ensure your order is successfully recorded in our system.
Assistance with Payment Failures
If your transaction is not successful, we recommend the following steps:
- Verify your card's daily spending limit (standard for high-value sculpture purchases).
- Ensure the billing address matches the information on file with your bank.
- Attempt the transaction via PayPal or Shop Pay for enhanced processing.
- Contact your card issuer to authorize the high-value transaction.
For immediate assistance, please reach out to our concierge at info@velasculpture.com.
Proof of Purchase
An official order confirmation and digital invoice will be sent to your registered email address immediately upon successful checkout. This document serves as your proof of purchase and project initiation.